Every month we introduce a member of the Natural Cycles team, this time around it’s Florence – our Customer Relationship Manager. She makes sure that all of our lovely Cyclers are taken care of.
Where are you from?
I was born and raised in France but I’ve been living abroad for 10 years. I first moved to Barcelona in Spain just after my studies and after several years decided to go up north and moved to Stockholm. French is actually the language I use the least in my day-to-day.
Tell us about your work at Natural Cycles?
I am behind the emails & notifications the users of Natural Cycles get. From Newbies to Star Cyclers, from tips to reminders, I am working on sending tailored messages to help & inform the Cyclers, wherever they are at in their journey with us.
Why Natural Cycles?
Because working for a company that is a life changer and has such a positive impact for so many people is amazing. It is also super exciting to see how the product, the team and the company are growing at such a fast pace. The icing on the cake is that I get to work with topics that have always found interesting such as woman empowerment, misconceptions around female fertility, etc…
Favourite project at NC since you started?
I loved working on the reminders 😍.
What does it mean to be a good… CRM Manager?
It means, of course, many things, but empathy is the basis of all my work. If I couldn’t understand how and why our lovely Cyclers use Natural Cycles – it would be impossible to do my job.
What’s one thing you’ve learned during your time at Natural Cycles?
Wow, just one? When I started working at Natural Cycles I thought I was well informed about women’s reproductive health and the menstrual cycle. Well, after just a few days I realised that “I knew nothing”. It’s so many exciting projects going around in the office that I learn something new every day.
What’s your go-to place to eat in Stockholm?
I like to take people who come to visit Hermods, a vegetarian buffet in Södermalm with a nice outdoor area and an amazing view of the city. Perfect to watch one of the amazing sunsets of Stockholm.
Favourite feature in the Natural Cycles app?
As a user, I am quite addicted to the graph. But a message telling me that I have a nice temperature curve can brighten my day 🙂
It changes a lot but lately it’s been “Ride” of Twenty One Pilots.
I never lose. I either win or learn.
Tell us about your hobbies?
I discovered climbing 7 years ago and I recommend it to everyone. It’s fun, challenging and a great activity to do with your friends. Even if Sweden is not the best place for climbing, there are some very nice spots around Stockholm and great indoor climbing centers.
If you are interested in joining the Natural Cycles Team, working on improving women’s health, pushing the scientific research behind it and truly making an impact within the contraceptive and reproductive market – go ahead and check out our job openings here.